Hi, my name is Abby. Today, I want to discuss about customer service. When us Deaf/HOH go out to the store, restaurant, cafe, sometimes the service is not good. So just recently I went to a fast food place. I was standing in like and then it was my turn. I order food via Notes on my phone. The typical response is the cashier speak to me expecting me to understand. Nope, I’m deaf. They continue to speak. I gesture paper and pen. They took the receipt paper and wrote done and showed me – with annoyance. I pointed to what I wanted. They were opening the cashier when a second person comes on by, the first person leaves. I kindly gave them the amount.