Live Captioning

View Ai-Live captions streamed to your phone, tablet or laptop wherever you are in the world.

How live captioning works (in 12 Seconds)

What is Ai-Live?

Ai-Live is a captioning and transcription service providing access to people who are deaf or hard-of-hearing. Our live captions transform the professional and educational experience of deaf and hard-of-hearing people by providing immediate access to the spoken word. Ai-Live captioning provides you with real-time, speech-to-text delivered remotely to any connected device.


ailive Diagram

How does Ai-Live work?

Ai-Live turns every web-enabled device into a piece of magic. Spoken words appear on the screen seconds after they are articulated. To achieve the highest quality standard, we use highly trained captioners and stenographers who listen to the live audio stream and re-speak what they hear, including punctuation and grammar, into the Ai-Live system which is converted into text and then streamed to your live device.

Where can you use Ai-Live?


Live captions greatly enhance the value of your event. Not only do live captions make your event accessible to delegates who are deaf or hard of hearing, they also assist attendees who have English as an additional language and help anyone to catch dialogue they may have missed.


Real-time, accurate, speech-to-text captions and transcripts for your meetings, teleconferences, appointments, interviews, workshops and training days or for conferences and events.  Ai-Live can be paid for with Access to Work (AtW) in the UK and the Employment Assistant Fund (EAF) in Australia. Find out more on our FAQ page.

work meeting


Directly increasing access to learning materials for students who are deaf or hard-of-hearing. Classroom content, university lectures and tutorials are fully accessible with Ai-Live captioning and transcription service. Higher education students in the UK can access Ai-Live through the Disabled Students’ Allowance (DSA).




Real-time speech to text delivered to any web-enabled device enabling full participation and access for all.


Transcripts from your captioning session are available online.

Fast bookings

Make your booking online, even on short notice.

Improve confidence

Full participation in conference calls, meetings or job interviews and improved student engagement.

Improve literacy

Captions can boost literacy, reading speeds and vocabulary especially for students.

Easy set-up

Receive Ai-Live through internet or 3G/4G connection. A clear audio-out signal is required and a web-enabled device to receive the captions.


Choose your favourite text and background combination for your captions

An optimised colour palette can improve reading speed by 400%. Choose from a range of fonts and sizes that are applied instantly on screen.

We’ve included OpenDyslexic font in which each letter has a unique form. This is created using a a heavier baseline, as well as alternating stick and tail lengths, and has been designed to simplify reading for people with dyslexia.

Our options also feature a range of 15 different colour combinations so people with colour blindness can still access the captions.

Two iPads with different option features

Chat directly with your captioners

Behind your captions there is a real person with whom you can chat directly. You can use the Ai-Live chat panel to confirm the audio set-up, let them know the correct spelling of a word, or let them know you’d like to extend your scheduled captioning time.

Chat message

Add words to your dictionary

You can give your captioner advance notice of difficult names or words you expect may come up in your next session. Simply add them to your personal dictionary and we’ll continue to deliver the high levels of accuracy you expect from us.

Laptop displaying Ai-Live dictionary

View and search your transcripts

The word transcripts for all your Ai-Live sessions are stored within your members’ area along with full-text search capability.

Laptop disaplaying Ai-live transcript screen

See how Ai-Live works

Ai-Live captions on iPad screen

Fully searchable online member’s portal 

Access transcripts from your sessions, book or change a session and add terms to your dictionary.

Members portal

What do our customers say?

“Ai-Live gives me more flexibility than a stenographer in person as I can book meetings often in short notice. It is also cheaper. The website is very intuitive and my emails are handled promptly.”

Matthew Johnston
IG Group


“I find Ai-Live to be very professional in their services, nothing is ever a problem. The booking system and speech-to-text platform is excellent, and I find it really easy to obtain communication support for the meetings I want it at, when I want it at. Even last minute bookings!”

Paul Jamieson
Children’s Transformation Service

Raania Saab

“I predominantly use Ai-Live for telephone mediation, large meetings and more recently, I have been using it at court as well. A service like Ai-Live can assist access to justice for many people.”

Rania Saab
Legal Aid NSW

Andrew Park

“When I was first shown the captioning my jaw dropped to the ground in amazement. My confidence has grown and I am now able to participate without being left behind in the discussions.”

Andrew Park
Commonwealth Bank of Australia

David Shaw

“The difference that Ai-Live has made to my working life is immeasurable. It has given me confidence that I can participate in some aspects of my practice in law which I thought were previously inaccessible to me, such as teleconferences.”

Calvin Shaw
Herbert Smith Freehills

Florence Murphy

“It is incredible to have access to all the information, instead of missing out on most of it. Using it has allowed me to gradually become more involved in meetings and answer questions, which I would not have been able to do before.”

Florence Murphy
Bennetts Associates Architects

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