“Since contracting Ai-Media in 2013, we have conducted quarterly third-party audits focusing on uptime and quality. The product provided is consistently of superior quality. Over the years, Ai-Media has worked openly and collaboratively with our organization and is a true partner to Nine”.
“Sometimes our requests for live captioning are last minute and Ai-Media always responds immediately to these urgent requests. The Ai-Media team is friendly, responsible, professional and easy to work with and we value our partnership”.
“Ai-Media’s commitment to quality is reflected in the results of the audits which are conducted independently each quarter, and the transparency which their reports and regular communication provide”.
“Ai-Media have provided captioning and transcription services for us since approximately 2013. We have found their services to be reliable and accurate. Their team are professional, available, responsive and communicate effectively. They respond to urgent requests”.
“The difference that Ai-Live has made to my working life is immeasurable. It has given me confidence that I can participate in some aspects of my practice in law which I thought were previously inaccessible to me, such as teleconferences.”
“We have found Ai-Media’s services to be consistently reliable, accurate and timely. The 24/7/365 customer service function is exceptional. The Ai-Media team are professional, available and responsive – especially for urgent requests and difficult files.”
“We most often work with Ai-Media for our events at the United Nations. The Ai-Media team is available, responsive, and punctual. Ai-Media’s expert services provide an additional level of inclusion and access during our events, guaranteeing our entire audience’s equal participation.”