Strengthening Trust Through Certified Security
Strengthening Trust: AI-Media Achieves SOC 2 Type II independent attestation and ISO/IEC 27001:2022 Certification
At AI-Media, trust is fundamental to everything we do. Our customers rely on us to deliver accurate, real-time captioning and language solutions in environments where reliability, security, and data protection are non-negotiable. That’s why we’re proud to announce that AI-Media has achieved SOC 2 Type II independent attestation and ISO/IEC 27001:2022 certification – two globally recognised benchmarks for information security and operational excellence.
These certifications reinforce our long-standing commitment to safeguarding customer data, maintaining resilient systems, and operating with the highest standards of governance as our platform continues to scale globally.
What These Certifications Mean
SOC 2 Type II independent attestation confirms that AI-Media’s controls related to security are not only well designed, but have been independently audited and proven effective over time. Unlike a point-in-time assessment, SOC 2 Type II evaluates how controls perform consistently across an extended period, providing customers with assurance that security is embedded into day-to-day operations – not just documented on paper.
ISO/IEC 27001:2022 certification demonstrates AI-Media’s adherence to a globally accepted Information Security Management System (ISMS). This framework ensures a systematic, risk-based, and proactive approach to managing information security across our technology, people, and processes. It also reflects our ability to continually assess risks, implement controls, and improve our security posture as threats and regulatory requirements evolve.
Together, these certifications validate the strength of AI-Media’s security governance, risk management practices, and operational integrity.
Why This Matters for Our Customers
For broadcasters, event producers, enterprises, and government organisations, security and compliance are critical – particularly when dealing with live content, sensitive information, and regulated environments.
These certifications provide our customers and partners with independent assurance that:
· Customer data is handled with strict controls around confidentiality, integrity, and availability
· AI-Media’s systems are designed to support mission-critical and live broadcast environments
· Security practices are consistently applied and continuously monitored as our platform scales
· AI-Media is aligned with global best practices and evolving regulatory expectations
This is especially important for customers operating in highly regulated industries, public sector environments, or global organisations that require demonstrable compliance as part of their vendor risk management processes.
A Milestone in an Ongoing Commitment
Achieving SOC 2 Type II independent attestation and ISO/IEC 27001:2022 certification represents a significant milestone – but it is not the finish line. It reflects AI-Media’s ongoing investment in cybersecurity, compliance, and continuous improvement, ensuring our customers can deploy AI-powered captioning and media accessibility solutions with confidence.
As accessibility requirements expand globally and real-time multilingual workflows become more critical, we remain focused on delivering not only innovative technology, but also the secure, reliable foundation our customers expect.
Trust is earned through action, consistency, and transparency – and these certifications are another step in strengthening that trust across every market we serve.
Achieving SOC 2 Type II independent attestation and ISO/IEC 27001:2022 certification was a significant, cross-functional effort. We would like to sincerely thank everyone involved across AI-Media who contributed their time, expertise and dedication to this process. From security and engineering to operations, compliance and leadership, this milestone reflects a shared commitment to doing things the right way. Special thanks to Matthew Pickett, Johnny Fiorerosso, Irene Yanga, Ray Mulligan, Colin Peterson, Paul Harrison, Josh Smith, Taminda Polle, Shannon Zorn and our extended teams and partners who supported us throughout the journey.