iCap Cloud Network
Security | Reliability | Uptime
AI-Media’s iCap Cloud Network ensures optimal security, reliability, and uptime. With robust encryption and authentication protocols, data remains protected at all times. The network’s distributed architecture guarantees uninterrupted service, even during peak usage. Advanced redundancy measures and automated failover mechanisms ensure maximum reliability, minimizing any potential downtime and providing a seamless user experience.
iCap provides 24/7/365 connectivity to our LEXI automatic captioning solution plus thousands of certified caption partners around the globe and currently supports an ever-growing number of broadcast and cable channels, over-the-top content providers, professional sports stadiums, universities, conference centres, and more.
iCap Cloud Network... solid to the core
The iCap Cloud Network sits at the core of AI-Media’s ecosystem of solutions. It connects our encoder technology with our captioning solutions, facilitating the delivery of captions to any screen in the world. In FY23, 111.5 million minutes of content was carried over iCap, with 41.5 million of these minutes delivered with our LEXI automatic captioning solution. The iCap Cloud Network allows AI-Media to offer a true end-to-end solution to meet any customer requirement – whether captioning a virtual meeting, an OTT content platform with multiple channels, or an in-stadium display.
iCap Cloud Network
The largest caption delivery network in the world, the iCap Cloud Network makes it possible to distribute your captions from any source to any screen. It helps reduce operating costs and ensures reliable caption delivery with minimal latency – whether for a TV broadcast, virtual meeting, in-venue display or over-the-top content platform.
- Enhanced Security: All iCap connections are encrypted and require multi factor authentication. Detailed connection history logs can be retrieved remotely.
- Reliability & Uptime: The iCap Cloud Network provides solid performance and reliability, with uptime results consistently in excess of 99.9%… and an ongoing uptime objective of 99.99%
- Increased Accuracy: iCap delivers higher bandwidth audio to captioners for increased clarity and higher word accuracy.
- Seamless Platform Transitioning: All iCap products are unified under the iCap Cloud to simplify transitions from hardware-driven to software-controlled environments.
- Thousands of Trained Professional Captioners: Ai-Media employs a workforce of trained professional captioners PLUS has partnerships with all major caption agencies to provide the highest quality service.
- Low Operational Cost: iCap eliminates the need for broadcasters and captioners to maintain a pair of phone lines (or expensive satellite equipment) per channel.
- Logging and Monitoring: All iCap connections are logged through the secure iCap Admin web interface, with configurable email alerts for encoder access and advanced notice of suspected downtime.
Choose your delivery method and connect to iCap:
- The SDI Encoder series connect major TV networks and live venues around the world to the iCap Cloud Network
Video over IP:
- Alta software-driven caption encoding for IP Video, 4K, and Cloud environments
Live Web Streams:
- Falcon, a cost-effective, on-demand solution for content creators delivering live content online
iCap Cloud Network status at your fingertips
- Monitor cloud service status, see live metrics, and get up-to-the-minute updates. Simply subscribe to our Cloud Service Status Updates and stay in the know.