AI-Media and PlayBoxNEO
At AI-Media, we’re committed to helping broadcasters deliver accessible, multilingual content with ease. That’s why we’ve partnered with PlayBox Neo, a leader in broadcast playout solutions, to integrate our cutting-edge captioning and real-time voice translation directly into their ecosystem. Together, we’re enabling broadcasters to expand their reach, meet global accessibility requirements, and create more inclusive viewing experiences at scale.
Situation
PlayBox Neo, a leading provider of media playout solutions, identified a growing need among its customers – broadcasters, government organizations, universities, and corporate AV facilities – for cost-effective, broadcast-grade captioning and multilingual translation. Traditional human-based solutions were expensive, resource-heavy, and difficult to scale, while compliance with regulations such as FCC, Ofcom, ACMA, and the upcoming European Accessibility Act (EAA) made accessibility a business-critical requirement.
The challenge: enable organizations of all sizes to deliver captions and translations that expand reach, reduce costs, and simplify compliance – without disrupting existing workflows.
The Solution
To meet this need, PlayBox Neo partnered with AI-Media, a pioneer in AI-powered captioning and translation. Together, they integrated advanced accessibility and multilingual solutions directly into the PlayBox Neo playout ecosystem.
Key components included:
- ALTA 2110 IP Encoder – Supports SMPTE ST 2110 workflows, delivering same-language and translated captions with ultra-low latency.
- LEXI Text – Automated captions with broadcast-grade accuracy, powered by AI-Media’s Topic Models for speaker names, technical terminology, and brand-specific language.
- LEXI Recorded – Pre-recorded captions produced in less than half the program runtime.
- LEXI Voice – Real-time multilingual voice translation for live and on-demand content, extending reach globally.
These integrate seamlessly with PlayBox Neo solutions such as AirBox Neo, TitleBox Neo CG, and the PlayBox Neo Suite, allowing customers to deploy captions and translations without new infrastructure.
PlayBox Neo has already implemented the technology at Cheddar, a live financial news network, using AI-Media’s ALTA 2110 encoder to deliver both same-language and translated captions.
The Results
The partnership is transforming accessibility and reach for PlayBox Neo customers:
- Compliance – Affordable, scalable way to meet FCC, Ofcom, ACMA, and EAA accessibility requirements.
- Audience Growth – Real-time captions and multilingual voice expand content into new language markets, attracting subscribers and sponsors.
- Operational Efficiency – Reduces reliance on human captioning, solving scheduling and staffing challenges at reduced costs.
- Scalable Adoption – Flexible enough for small networks and large enterprises, adaptable to events, channels, or markets.
Customer Voices
“Our customers want solutions that extend their reach without increasing complexity,” says Van Duke, Director of U.S. Operations, PlayBox Neo. “By partnering with AI-Media, we’re giving broadcasters a streamlined way to add captions and multilingual voice directly into their workflows. It’s an affordable, broadcast-grade solution that opens up new revenue opportunities while ensuring accessibility and compliance.”
“Together, we’re enabling organizations of every size to deliver professional-quality captions and multilingual voice with unmatched accuracy and efficiency,” adds Mark Lovatt, VP Global Strategic Accounts, AI-Media.