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Our Story

Founded in 2003, AI-Media has grown from humble beginnings to become the world’s leading captioning technology provider.
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AI-Media: Our Values

Driven by our commitment to excellence and inclusivity, our core values shape every aspect of our work and relationships with customers, partners, and each other:

Truth

We are honest and transparent in everything we do. We communicate openly, share information responsibly, and speak up even when it is difficult. We value facts over assumptions and integrity over convenience, building trust with our colleagues, clients, and partners.

Precision

We work with care and discipline. We set high standards for quality and accuracy, think critically, and thoroughly follow through. Precision means doing things right and continuously improving how we deliver reliable, high-quality outcomes.

Accountability

We take ownership of our actions and results. We do what we say we will do, learn from mistakes, and hold ourselves and each other to clear expectations. We believe accountability drives consistent performance.

Making the world’s content accessible for everyone

AI-Media was founded with the belief that everyone deserves access to information. And this vision remains today as we continue our journey as the world’s leading captioning provider, pioneering technology that’s revolutionizing the way millions across the globe consume content.

Tony Abrahams and Alex Jones

How it all started

AI-Media was founded by Alex Jones and Tony Abrahams, who are both keen advocates for people with disability. Born deaf, Alex grew without the chance to enjoy the same access as his hearing friends. Later in life, Alex met Tony, and the duo quickly bonded over their common goal of ending the exclusion faced by people with disability. This materialized in the creation of AI-Media. 

A captioning technology pioneer  

Today, AI-Media is a global organization that helps many of the world’s leading brands caption their TV broadcasts, live streams, events, virtual meetings and more. Our team is spread across the globe, with more than 350 employees situated across six office locations in the US, UK, Canada and Australia. Our technology delivers over 7 million minutes of captioning, transcription and translation for live and recorded media content, online events and web streams every month.

Our Story

View some of the key milestones in AI-Media’s journey to becoming the world’s leading captioning provider. 

2003: AI-Media enables access on pay TV 
AI-Media’s captioning journey began with pay TV platform Foxtel. It’s now grown to over 300,000 hours of content a year across hundreds of channels worldwide.
2008: First live test for classroom captions
AI-Media ran the first on-site test of live captions for Deaf students in mainstream classrooms. The trial was a huge success.
2017: Partnership with Facebook
AI-Media began providing captions for Facebook live streams, making videos on the platform accessible to all.
2020: AI-Media lists on the Australian Stock Exchange
AI-Media’s ASX listing followed a successful $65.5 million Initial Public Offering, which provided capital to acquire five US companies.
2021: EEG acquisition
AI-Media acquired leading US captioning technology company EEG Enterprises, commencing our transformation into a future-proofed SaaS company.
Today: AI-Media is the world’s leading captioning provider
Thanks to the integration of EEG, AI-Media is now a one-stop shop of captioning solutions, with all the products, tech & talent to meet any customer need.

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