Our Story
AI-Media: Our Values
Driven by our commitment to excellence and inclusivity, our core values shape every aspect of our work and relationships with customers, partners, and each other:
Truth
We are honest and transparent in everything we do. We communicate openly, share information responsibly, and speak up even when it is difficult. We value facts over assumptions and integrity over convenience, building trust with our colleagues, clients, and partners.
Precision
We work with care and discipline. We set high standards for quality and accuracy, think critically, and thoroughly follow through. Precision means doing things right and continuously improving how we deliver reliable, high-quality outcomes.
Accountability
We take ownership of our actions and results. We do what we say we will do, learn from mistakes, and hold ourselves and each other to clear expectations. We believe accountability drives consistent performance.
Making the world’s content accessible for everyone
AI-Media was founded with the belief that everyone deserves access to information. And this vision remains today as we continue our journey as the world’s leading captioning provider, pioneering technology that’s revolutionizing the way millions across the globe consume content.
How it all started
AI-Media was founded by Alex Jones and Tony Abrahams, who are both keen advocates for people with disability. Born deaf, Alex grew without the chance to enjoy the same access as his hearing friends. Later in life, Alex met Tony, and the duo quickly bonded over their common goal of ending the exclusion faced by people with disability. This materialized in the creation of AI-Media.
A captioning technology pioneer
Today, AI-Media is a global organization that helps many of the world’s leading brands caption their TV broadcasts, live streams, events, virtual meetings and more. Our team is spread across the globe, with more than 350 employees situated across six office locations in the US, UK, Canada and Australia. Our technology delivers over 7 million minutes of captioning, transcription and translation for live and recorded media content, online events and web streams every month.
Our Story
View some of the key milestones in AI-Media’s journey to becoming the world’s leading captioning provider.
2003: AI-Media enables access on pay TV
2008: First live test for classroom captions
2017: Partnership with Facebook
2020: AI-Media lists on the Australian Stock Exchange
2021: EEG acquisition
Today: AI-Media is the world’s leading captioning provider
Discover our Solutions
Corporate Event Captions
Sports Captioning
Events & Production
Captioning for Education