Facebook Live Captions

Facebook Live Captions

We’ll add live captions as you broadcast to the largest audience in the world using the camera in your pocket. It’s pretty simple – just send your live stream to us, we add captions and send them back to your page.

Top questions to ask before booking

Attention: Broadcasters

You can now bring your TV captions to Facebook Live, opening up a new audience of over 1 billion people. Our solution optimizes your existing broadcast captions for Facebook Live, with no up-front costs and no ongoing commitment. This development satisfies the FCC rules that require captioned programs shown on TV to be captioned when shown on the Internet. 

Get in touch

samsung picture amanda

Why add Facebook Live captions?

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Stand out in the News Feed

Your live stream’s only got a few seconds to attract someone’s attention. Live captions ensure your content is visible even when muted in the News Feed.

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Reach people with the sound off

With so many of us watching videos on Facebook without sound, your live event can finally be understood by everyone watching on the subway, train, bus and park.

Cobi on Samsung phone
Nyle on Samsung phone

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Make your content fully accessible

Adding live captions boosts reach and engagement, and it also positions your business as fully inclusive, providing access for viewers who are deaf and hard of hearing.

Frequently Asked Questions

How much does it cost?

US$3.00 per minute

What is the minimum booking time?

30 minutes

What happens if my live stream goes longer than the booking time?

Live captions will stop after the booked time. If you know that you might run over time we would recommend to book an extra few minutes.

Can I stream from my phone?

Yes. You’ll need to download WOWZA GoCoder. It’s free. We’ll provide you with a web address to put into the settings so you can stream to us.

Will my captions be perfect?

No. But we’ll try to get as close to perfect as we can. We use real human beings to listen to your live stream and create captions in real time. You can help us improve our accuracy by providing advance notice of the type of content in your live stream.

How do viewers turn the captions on and off on their phone?

Your viewers can turn the captions on and off by adjusting the accessibility settings on their phone, and then clicking the CC button on your live video.

For iOS:

  1. Launch the Settings app on your iPhone or iPad.
  2. Tap on General.
  3. Tap on Accessibility.
  4. Under the Hearing section, tap on Subtitles & Captioning.
  5. Turn On the option for Closed Captions + SDH.
  6. Tap on Style in order to customize how closed captions work if you’d like.

For Android:

  1. Open your device’s Settings app Settings
  2. Tap Accessibility, then tap Captions
  3. At the top, tap the On/Off switch
How far in advance do I need to book live captioning?

At least two hours notice is required for each Facebook Live booking. Please note: a confirmation email will be sent to you once a captioner is confirmed.

Is this service available 24/7?

Yes.

Is there a free open broadcast software for live streaming I can use?

Yes, you can use Open Broadcast Software which is a free open source software for live streaming. Follow these instruction on how to setup Open Broadcast Software.

How do I setup my GoCoder app?

Follow these steps to setup your GoCoder app. This will allow you to stream live to Ai-Media. We will add captions and deliver back to your Facebook page.

Can I schedule my live stream as a Secure Connection (SSL)?

No. Please do not select the Secure connection (SSL) button.

Why can't I view live captions on my Android?

At the moment Facebook Live captions are not available on Android phones.

Price for live captioning

USD$3 per minute

Add live captions to your Facebook Live broadcast

  • Features
  • Minimum 30 minute booking
  • High quality live captioners
  • Captions remain on the recorded video of your event even after it has finished
  • Make your live stream accessible
  • Reach people watching silently

Do you still have questions? Get in touch

I am not deaf or hard of hearing and neither are any of my family members, but I believe it is very important to know ASL for all aspects of life. I believe in equality for all including those who use ASL to communicate.
Alexanderia Perez
Alexanderia Perez
2017-10-15T17:12:30+0000
I'm great to be part of you. Now I have only finished a-z level Thank to all I'm eagerly waiting to learn more words and sentence so guide me to learn this ASL ��
Sangeetha Rajendran
Sangeetha Rajendran
2017-10-11T16:09:01+0000
Am 61 yrs young and been wearing hearing aids since 10 yrs old I never got an option and never heard about sign language till in my 20 s , I wish I was given that chance to Sign in my school years it's fantastic what this lady is doing for all the babies born deaf , I salute you with all my heart xxxx
Sparki Thomson
Sparki Thomson
2017-10-08T13:27:47+0000
I love this page. I'm trying to learn more asl, on my own. I'm hearing. When my d daughter was a baby she had a lot of trouble saying certain words to communicate on my own I thought it would be a good idea to teach her some sign language not a lot but it was enough for her and as an adult now I think this language is beautiful and if she was deaf as a baby I would not get her hearing aids I would heater more and be there for her in her own language not mine.
Bridgett Walker
Bridgett Walker
2017-10-07T14:48:24+0000
They are doing a wonderful job of bringing our world together while so.many others are trying to tear it apart. Kudos!💜💜💜
Rachel Simonelli
Rachel Simonelli
2017-09-29T14:55:03+0000
I believe in the service you provide but please start employing people who speak English properly. Some times while reading captions it's obvious that it has been done by an Asian with poor English skills. Also some shows your a few seconds behind hybpa is a bad one
Wayne Campbell
Wayne Campbell
2017-09-29T13:20:07+0000
Hi! How are you? I like it. Thank you so much. I am deaf, and from Hong Kong. I am work now so busy. God Bless you love���
Yeh Sia Amy Pun
Yeh Sia Amy Pun
2017-09-28T07:40:27+0000
And I need it and most no how blessed you all thank you so much very very much it is a great idea we talk it is just different way just like adore langue amen ������
Yessica Ortiz
Yessica Ortiz
2017-09-27T02:21:56+0000
I think it's great that they're are more deaf people coming out and expressing themselves. Letting they're light shine. This sit is awesome and I love it.
Cynthia Duran
Cynthia Duran
2017-09-22T17:19:34+0000
My friend started teaching me how to sign just for fun. I recently found out one of my coworkers is deaf so I'm trying to learn how to sign so I can talk to him! This page is helping me find different resources so I can learn more so I can talk to him!
Beth Anne
Beth Anne
2017-09-20T05:20:04+0000
I love this Page so much it really does help some people, I am the first person in my school ever to start an ASL club to help others learn to communicate with deaf and hard of hearing people in my community, so this page helps a lot of the members in my club learn the background/ history of deaf people and how their culture works so they aren't confused, this is a very helpful tool in our meetings.
Autumn Henry
Autumn Henry
2017-09-19T16:40:04+0000
I look forward to their posts. This Universe is made up of all kinds of Beings. We need to embrace and respect All. This site gives us an understanding of More. Help me learn every day.
Carmen Bulone Seare
Carmen Bulone Seare
2017-09-17T13:25:35+0000
It's a great service and I think it does a great job educating people on sign and why it's useful and it is very important that a deaf person gets access to the means of communication that they feel comfortable doing. But I do feel that continuously putting hearing people down about what they do is annoying is only going to deter them from trying to help the deaf. And I would like to see more content from Oral deaf people, as I think there needs to be representation of both sides, and then they can work together moving forwards.
Tilda Carnegie
Tilda Carnegie
2017-09-15T10:21:58+0000
Honestly, I'd liked this page ages ago but don't believe I left any comments. After seeing a video announcing "QUILL" --- it was time to say le plus excellent! Merci!
Terry Reed
Terry Reed
2017-09-13T08:21:42+0000
as a person who lost my hearing at middle-aged...and not knowing anyone else who is deaf, i really like your videos...they make me feel much less isolated...watching them i found myself saying "Yes! You go girl/guy!"...my husband had some problems adjusting...but he is really doing a great job...he, my daughter and i are learning ASL (bill vicar) so we can communicate better...and they watch your videos also...keep them coming...God Bless
Cath Dahl
Cath Dahl
2017-09-12T01:12:17+0000
You make me open my eyes more and my communication to allow me to see and hear more when people are talking I just love the way you are teaching the world about you keep it up love you for you God bless you
Courtney Brooks
Courtney Brooks
2017-09-09T13:08:58+0000
I am hard of hearing, and vision impaired. I like this site though because it has helped me to understand more about deaf people. If you Aii-Media can could you please add some videos about deaf/blind so hearing and deaf people can learn about that too. Thank you.
Christine Rogers
Christine Rogers
2017-09-07T23:36:19+0000
I think it really brings a better understanding of the deaf and HOH to the hearing community. Anything to improve relations between cultures. And I LOVE the humor!
Kate McCarty
Kate McCarty
2017-09-06T20:24:33+0000
Amazing I really loved it just seeing the video of the father singing hand sign to his daughter's wedding was amazing I cried through it all and after it was done
Katherine Marie Cesena
Katherine Marie Cesena
2017-09-03T14:29:56+0000
It is very interesting I think a lot of people should see it because one deft and that translates messages back and forth you'll should take time to see it is nice and interesting.I my self know how to talk sign language.
Loretta Marcantel
Loretta Marcantel
2017-09-02T21:46:20+0000
Love it! I love that more and more people are advocating and showing others a whole new culture. Please keep doing what your doing and sharing it because I will...together we all can close that gap!
Mark AndHeather Shahan
Mark AndHeather Shahan
2017-09-02T17:27:25+0000
It's always a pleasure to be educated especially when it people who have capacity and capabilities different form the rest of us!!!! Thanks so much for the enlightenment.
Castillo Cervantes
Castillo Cervantes
2017-08-29T19:28:52+0000
ASL needs to be taught often. Not ignored. Amazing page you have. I know ASL because from 5th grade on up to high school I have a friend who's deaf.
Leeann Blunk
Leeann Blunk
2017-08-28T07:36:30+0000
Learning to communicate is always an act of Love...thank you for this opportunity to learn how to communicate through another language...love this site!
Betty Sue Mueller
Betty Sue Mueller
2017-08-13T14:22:21+0000
Wow, this is something very important. VERY. What we need to do is make ONE universal sign language. Then ALL people of ALL nations could talk. This animated little animal is fantastic. Just wonderful, I wish it was around when I was a kid. We should have thought of this so much sooner!! It should be available in ALL schools.
Virginia Mannino
Virginia Mannino
2017-08-08T16:42:02+0000
I always look forward to learning something new or hearing a unique story. I can bring some of what I have learned back into my studies.
Paige Louise Jordan
Paige Louise Jordan
2017-08-06T14:15:28+0000
I'm hard of hearing and know conversational ASL - I love this page because they are informative of Deaf culture and educate so many people, while also including signing videos. Very impressed with their captioning and employment of d/Deaf people in their videos. Funny, too!
Everett Higgins
Everett Higgins
2017-08-04T11:54:23+0000
I love watching the videos. Im particular deaf and im receiving my hearing aids soon i would love if someone is willing to teach my sign language. Where i live in texas theres nothing here to see face to face just books and i dont want that
Cassie Vasquez
Cassie Vasquez
2017-08-02T05:44:21+0000
I love hearing all the stories that you share the videos are very informative as a hearing person who knows a lot of asl I find this page amazing! Thank you for all you work on this page!
Stacy Anderson
Stacy Anderson
2017-08-01T14:35:54+0000
I love AI media! As a LDA (late deafened adult) the videos are fantastic and I am able to share with friends and family to show MY side! Thank you!!
Janet Ransom
Janet Ransom
2017-07-29T11:47:29+0000
When I found this page I thought it would be a way for me, a hearing person, to brush up on my signing that I haven't used in years. Turns out it's about 75% videos griping about hearing people in some way.
Paul Andrew Diseker
Paul Andrew Diseker
2017-07-28T04:40:11+0000