Facebook Live Captions

Facebook Live Captions

We’ll add live captions as you broadcast to the largest audience in the world using the camera in your pocket. It’s pretty simple – just send your live stream to us, we add captions and send them back to your page.

Top questions to ask before booking

Picture of The Rock with live captions running

Attention: Broadcasters

You can now bring your TV captions to Facebook Live, opening up a new audience of over 1 billion people. Our solution optimizes your existing broadcast captions for Facebook Live, with no up-front costs and no ongoing commitment. This development satisfies the FCC rules that require captioned programs shown on TV to be captioned when shown on the Internet. 

Get in touch

Picture of Amanda in the Newsfeed with live captions displayed

Why add Facebook Live captions?

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Stand out in the News Feed

Your live stream’s only got a few seconds to attract someone’s attention. Live captions ensure your content is visible even when muted in the News Feed.

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Reach people with the sound off

With so many of us watching videos on Facebook without sound, your live event can finally be understood by everyone watching on the subway, train, bus and park.

Cobi on Facebook Live with captions
Nyle DiMarco on Facebook Live with live captions

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Make your content fully accessible

Adding live captions boosts reach and engagement, and it also positions your business as fully inclusive, providing access for viewers who are deaf and hard of hearing.

Frequently Asked Questions

How much does it cost?

US$3.00 per minute

What is the minimum booking time?

30 minutes

What happens if my live stream goes longer than the booking time?

Live captions will stop after the booked time. If you know that you might run over time we would recommend to book an extra few minutes.

Can I stream from my phone?

Yes. You’ll need to download WOWZA GoCoder. It’s free. We’ll provide you with a web address to put into the settings so you can stream to us.

Will my captions be perfect?

No. But we’ll try to get as close to perfect as we can. We use real human beings to listen to your live stream and create captions in real time. You can help us improve our accuracy by providing advance notice of the type of content in your live stream.

How do viewers turn the captions on and off on their phone?

Your viewers can turn the captions on and off by adjusting the accessibility settings on their phone, and then clicking the CC button on your live video.

For iOS:

  1. Launch the Settings app on your iPhone or iPad.
  2. Tap on General.
  3. Tap on Accessibility.
  4. Under the Hearing section, tap on Subtitles & Captioning.
  5. Turn On the option for Closed Captions + SDH.
  6. Tap on Style in order to customize how closed captions work if you’d like.

For Android:

  1. Open your device’s Settings app Settings
  2. Tap Accessibility, then tap Captions
  3. At the top, tap the On/Off switch
How far in advance do I need to book live captioning?

At least two hours notice is required for each Facebook Live booking. Please note: a confirmation email will be sent to you once a captioner is confirmed.

Is this service available 24/7?

Yes.

Is there a free open broadcast software for live streaming I can use?

Yes, you can use Open Broadcast Software which is a free open source software for live streaming. Follow these instruction on how to setup Open Broadcast Software.

How do I setup my GoCoder app?

Follow these steps to setup your GoCoder app. This will allow you to stream live to Ai-Media. We will add captions and deliver back to your Facebook page.

Can I schedule my live stream as a Secure Connection (SSL)?

No. Please do not select the Secure connection (SSL) button.

Popup box from Facebook Live showing location of SSL checkbox

Price for live captioning

USD$3 per minute

Add live captions to your Facebook Live broadcast

  • Features
  • Minimum 30 minute booking
  • High quality live captioners
  • Captions remain on the recorded video of your event even after it has finished
  • Make your live stream accessible
  • Reach people watching silently

You should be adding closed captions to all your Facebook videos. Here’s why.

Do you still have questions? Get in touch

This is awsoume! I'm someone who taught myself a little bit at a time. And working with the public it makes a world of differnce when you can sing to someone. I'm learning a lot more as I teach my babies.
Tabitha Secord
Tabitha Secord
2017-12-12T18:20:29+0000
Yes, liking the posts very much and more telling are the number of my friends and followers who turn around and share the videos. They so help people understand my situation, the issues with things like lip-reading and such.
Paula Brown
Paula Brown
2017-12-09T16:33:51+0000
I love all the videos and information, brings a smile to my face as someone who is a big supporter of the deaf community
Ky Joy Wry
Ky Joy Wry
2017-12-08T17:23:09+0000
I love this page, we just had our first baby 8 months ago and he was born deaf. He is the only one deaf in our whole family and ever since I found out I read or find anything I can get my hands on. My husband and I take ASL classes right now and I like to watch the videos because not only can I practice by watching sign, but it helps us and our family understand different things that we never thought of or are hard for some to understand.
ZachnSunni Laxague
ZachnSunni Laxague
2017-12-07T16:19:26+0000
I think that this is going to help bridge more than just the gap between the deaf and hearing community to be honest this is a start to an amazing evolution
Markenson Sharp
Markenson Sharp
2017-12-07T01:33:42+0000
I love the stories on here. I have two deaf children who are now 30 & 27. I feel bad I never got fluent in ASL. I’m grateful that I do communicate with my children & that both lip read beside signing.
Linda Aaron Schulbaum
Linda Aaron Schulbaum
2017-12-07T00:27:36+0000
Nothing wrong with your business. But do wish you would cease putting American sign language videos on your FB page. This is Australia and we use Auslan.
Paul Bartlett
Paul Bartlett
2017-11-20T12:52:57+0000
I am someone who is deaf and never signed. I don't know what it is like to communicate with others who are deaf. I was always mainstreamed in school. Only know old folk in my community with deafness. Never had a peer. This site makes me wish that others around me had a better understanding of who I am!!! Always felt alone even those around me do love me!! There are days I wish I didn't have to put in in my hearing aids to satisfy the hearing world. Also love how I have this hearing disabilty and yet declared by the state that I am not disabled because I have a education. This site has made me so emotional, happy and sad, thank you so much for creating this page!! �
Shavon Keefe
Shavon Keefe
2017-11-19T16:26:59+0000
I have you deaf Florence Martinez San Antonio like the deaf Cailfana school for the deaf Fremont 1993
Florence Martinez
Florence Martinez
2017-11-14T09:13:32+0000
So useful. Helpful to all people . I share with my niece so that we may both do our best to learn some ASL and perhaps she will find it will help someone on her job in the service industry and in meeting people in life. I just wish there were more accessible local classes to attend that weren't at a university. But for the lay person. So please keep these posts coming. They are so helpful! thank-you.
Melissa Hill
Melissa Hill
2017-11-13T11:38:02+0000
I LOVE the fact there is a community online for people to learn about deaf culture. I am hearing and learning ASL. To come hear and learn more about how hearing and deaf can communicate, is great. Thank you!
Ecllipse DeLoach
Ecllipse DeLoach
2017-11-11T07:01:57+0000
I'm a hearing person who is genetically predisposed to severe hearing loss. I want to live in a world where everyone signs and no-body feels isolated or alienated because of unreasonable communication barriers. I also want to see greater awareness of deafness and the accessibility of media and communication. This page and the awesome people who contribute to it are inspirational.
Zak Kadmon
Zak Kadmon
2017-10-31T20:24:33+0000
I’m Deaf,wonderful good proud your deaf community our world as sign language as good culture in world.
Gem Batain
Gem Batain
2017-10-31T17:09:52+0000
I love the videos posted about different signs. I started learning when I was younger but stopped after a while. I am excited to be learning more ASL! �
Mikki Thompson
Mikki Thompson
2017-10-30T16:03:11+0000
I WANNA LEARN SIGN LANGUAGE SO MUCH THAT ITS LIKE AMAZING I WANNA BE ABLE TO TALK TO OTHERS WHO ACTUALLY DO USE ASL IN CASE OF EMERGENCY TO
Emmaly Kozak
Emmaly Kozak
2017-10-27T04:38:16+0000
My grandmother was deaf and I only know the alphabet but I love this page 🙂 I get to learn more and more
Dominique Angele
Dominique Angele
2017-10-26T15:16:20+0000
I do B.S.L and I love it. But another love of mine is anything Australian...I have been to Australia twice. So if anyone from Aussie fancies chatting in sign or messages via fb..then message away. I want to learn Auslan. Ive looked into before...I used certain signs for my level 3 BSL .
Laura Jayne Carter
Laura Jayne Carter
2017-10-26T11:34:53+0000
I love this page! I used to sign when I was little because we had a ASL program and we would go learn sign language with the hearing impaired.(they got rid of it, sadly) I like this because i can still learn some sign language, even if it’s just basic. I have some hearing impaired customers come into my job and I’m always the one that helps them. I enjoy the videos cause this is an awesome page with awesome people, and it helps me practice ASL!
Dominique Lynn
Dominique Lynn
2017-10-25T17:54:52+0000
I am not deaf or hard of hearing and neither are any of my family members, but I believe it is very important to know ASL for all aspects of life. I believe in equality for all including those who use ASL to communicate.
Alexanderia Perez
Alexanderia Perez
2017-10-15T17:12:30+0000
I'm great to be part of you. Now I have only finished a-z level Thank to all I'm eagerly waiting to learn more words and sentence so guide me to learn this ASL ��
Sangeetha Rajendran
Sangeetha Rajendran
2017-10-11T16:09:01+0000
Am 61 yrs young and been wearing hearing aids since 10 yrs old I never got an option and never heard about sign language till in my 20 s , I wish I was given that chance to Sign in my school years it's fantastic what this lady is doing for all the babies born deaf , I salute you with all my heart xxxx
Sparki Thomson
Sparki Thomson
2017-10-08T13:27:47+0000
I love this page. I'm trying to learn more asl, on my own. I'm hearing. When my d daughter was a baby she had a lot of trouble saying certain words to communicate on my own I thought it would be a good idea to teach her some sign language not a lot but it was enough for her and as an adult now I think this language is beautiful and if she was deaf as a baby I would not get her hearing aids I would heater more and be there for her in her own language not mine.
Bridgett Walker
Bridgett Walker
2017-10-07T14:48:24+0000
They are doing a wonderful job of bringing our world together while so.many others are trying to tear it apart. Kudos!💜💜💜
Rachel Simonelli
Rachel Simonelli
2017-09-29T14:55:03+0000
I believe in the service you provide but please start employing people who speak English properly. Some times while reading captions it's obvious that it has been done by an Asian with poor English skills. Also some shows your a few seconds behind hybpa is a bad one
Wayne Campbell
Wayne Campbell
2017-09-29T13:20:07+0000
Hi! How are you? I like it. Thank you so much. I am deaf, and from Hong Kong. I am work now so busy. God Bless you love���
Yeh Sia Amy Pun
Yeh Sia Amy Pun
2017-09-28T07:40:27+0000
And I need it and most no how blessed you all thank you so much very very much it is a great idea we talk it is just different way just like adore langue amen ������
Yessica Ortiz
Yessica Ortiz
2017-09-27T02:21:56+0000
I think it's great that they're are more deaf people coming out and expressing themselves. Letting they're light shine. This sit is awesome and I love it.
Cynthia Duran
Cynthia Duran
2017-09-22T17:19:34+0000
My friend started teaching me how to sign just for fun. I recently found out one of my coworkers is deaf so I'm trying to learn how to sign so I can talk to him! This page is helping me find different resources so I can learn more so I can talk to him!
Beth Anne
Beth Anne
2017-09-20T05:20:04+0000
I love this Page so much it really does help some people, I am the first person in my school ever to start an ASL club to help others learn to communicate with deaf and hard of hearing people in my community, so this page helps a lot of the members in my club learn the background/ history of deaf people and how their culture works so they aren't confused, this is a very helpful tool in our meetings.
Autumn Henry
Autumn Henry
2017-09-19T16:40:04+0000
I look forward to their posts. This Universe is made up of all kinds of Beings. We need to embrace and respect All. This site gives us an understanding of More. Help me learn every day.
Carmen Bulone Seare
Carmen Bulone Seare
2017-09-17T13:25:35+0000
It's a great service and I think it does a great job educating people on sign and why it's useful and it is very important that a deaf person gets access to the means of communication that they feel comfortable doing. But I do feel that continuously putting hearing people down about what they do is annoying is only going to deter them from trying to help the deaf. And I would like to see more content from Oral deaf people, as I think there needs to be representation of both sides, and then they can work together moving forwards.
Tilda Carnegie
Tilda Carnegie
2017-09-15T10:21:58+0000
Honestly, I'd liked this page ages ago but don't believe I left any comments. After seeing a video announcing "QUILL" --- it was time to say le plus excellent! Merci!
Terry Reed
Terry Reed
2017-09-13T08:21:42+0000
as a person who lost my hearing at middle-aged...and not knowing anyone else who is deaf, i really like your videos...they make me feel much less isolated...watching them i found myself saying "Yes! You go girl/guy!"...my husband had some problems adjusting...but he is really doing a great job...he, my daughter and i are learning ASL (bill vicar) so we can communicate better...and they watch your videos also...keep them coming...God Bless
Cath Dahl
Cath Dahl
2017-09-12T01:12:17+0000