Facebook Live Captions

We’ll add live captions as you broadcast to the largest audience in the world using the camera in your pocket. It’s pretty simple – just send your live stream to us, we add captions and send them back to your page.

Top questions to ask before booking

Picture of The Rock with live captions running

Attention: Broadcasters

You can now bring your TV captions to Facebook Live, opening up a new audience of over 1 billion people. Our solution optimizes your existing broadcast captions for Facebook Live, with no up-front costs and no ongoing commitment. This development satisfies the FCC rules that require captioned programs shown on TV to be captioned when shown on the Internet. 

Get in touch

Picture of Amanda in the Newsfeed with live captions displayed

Why add Facebook Live captions?

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Stand out in the News Feed

Your live stream’s only got a few seconds to attract someone’s attention. Live captions ensure your content is visible even when muted in the News Feed.

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Reach people with the sound off

With so many of us watching videos on Facebook without sound, your live event can finally be understood by everyone watching on the subway, train, bus and park.

Cobi on Facebook Live with captions
Nyle DiMarco on Facebook Live with live captions

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Make your content fully accessible

Adding live captions boosts reach and engagement, and it also positions your business as fully inclusive, providing access for viewers who are deaf and hard of hearing.

Frequently Asked Questions

How much does it cost?

US$3.00 per minute

What is the minimum booking time?

30 minutes

What happens if my live stream goes longer than the booking time?

Live captions will stop after the booked time. If you know that you might run over time we would recommend to book an extra few minutes.

Can I stream from my phone?

Yes. You’ll need to download Streamcube. It’s free. With the Streamcube app, you can log in to see your bookings and stream live to Ai-Media. We will add captions and deliver back to your Facebook page.

Will my captions be perfect?

No. But we’ll try to get as close to perfect as we can. We use real human beings to listen to your live stream and create captions in real time. You can help us improve our accuracy by providing advance notice of the type of content in your live stream.

How do viewers turn the captions on and off on their phone?

Your viewers can turn the captions on and off by adjusting the accessibility settings on their phone, and then clicking the CC button on your live video.

For iOS:

  1. Launch the Settings app on your iPhone or iPad.
  2. Tap on General.
  3. Tap on Accessibility.
  4. Under the Hearing section, tap on Subtitles & Captioning.
  5. Turn On the option for Closed Captions + SDH.
  6. Tap on Style in order to customize how closed captions work if you’d like.

For Android:

  1. Open your device’s Settings app Settings
  2. Tap Accessibility, then tap Captions
  3. At the top, tap the On/Off switch
How far in advance do I need to book live captioning?

At least two hours notice is required for each Facebook Live booking. Please note: a confirmation email will be sent to you once a captioner is confirmed.

Is this service available 24/7?

Yes.

Is there a free open broadcast software for live streaming I can use?

Yes, you can use Open Broadcast Software which is a free open source software for live streaming. Follow these instruction on how to setup Open Broadcast Software.

How do I setup my GoCoder app?

Follow these steps to setup your GoCoder app. This will allow you to stream live to Ai-Media. We will add captions and deliver back to your Facebook page.

Can I schedule my live stream as a Secure Connection (SSL)?

No. Please do not select the Secure connection (SSL) button.

Popup box from Facebook Live showing location of SSL checkbox

Price for live captioning

USD$3 per minute

Add live captions to your Facebook Live broadcast

  • Features
  • Minimum 30 minute booking
  • High quality live captioners
  • Captions remain on the recorded video of your event even after it has finished
  • Make your live stream accessible
  • Reach people watching silently

You should be adding closed captions to all your Facebook videos. Here’s why.

Do you still have questions? Get in touch

Es muy important to learn otros lenguajes de communication .me gustaria aprender para poder ensenar y comunicarme con mi hermana que ha Perdido el cien por ciento de la audicion. Muchas gracias.
Luz Guerrero
Luz Guerrero
2018-03-31T21:01:54+0000
Hi id like to speak about my recent journey as a deaf. Woman survivor of human trafficking where do i start?
Cinnette Perry
Cinnette Perry
2018-03-24T19:42:38+0000
I grew up in a large family of nine. My older sister was deaf and in those days there was not much compassion for hearing impaired individuals. I am so happy that the deaf community has been active in empowering themselves. Such gifted people..such talent. god bless this site for their work. In my family I was taught by my deaf sister at age five to interpret for her. She also went on to teach her hearing daughter to use sign. ..we need more sign for the deaf they are not going to be held back anymore. god bless them xo
Melanie Rae Bertenshaw
Melanie Rae Bertenshaw
2018-03-24T18:14:20+0000
I'm not deaf, but I grew up in 'special ed' classes in the 80's/90's, which meant all kids that weren't "normal" went to classes together. Because of this I learned a lot of sign language, (several kids in my classes were deaf). I feel fortunate now that I experienced learning beside deaf classmates. I feel like I am a more well-rounded person. Pages like this I feel help the hearing impaired community, but also bring awareness to those who haven't really thought about the issues that the hearing impaired experience.
Lindsey Chan
Lindsey Chan
2018-03-20T04:31:03+0000
Great thing all people learn ASL and more expert of understand communication and feeling and I am deaf and hearing impaired
Erik Hinderman
Erik Hinderman
2018-03-19T00:06:13+0000
If little kids learn sign language, they learn language quicker before they can even talk to start. I think that sign language should be taught to everyone from the start of school. Then every one could sign. I have autistic grandchildren, one call talk somewhat and the other call communicate well. One also has a condition where the message to hands and mouth misses signals. The sign helps this signal get through to talk.
Belinda Saxon
Belinda Saxon
2018-03-18T02:57:41+0000
I am not deaf, but i tend to have difficulty hearing, especially with noise around me. I am constantly having to ask people to be quiet because at a certain point it all becomes white noise, and i cannot concentrate on one voice (i.e. multiple people in a room talking) or i am asking for the volume to be turned up because i cannot hear it though everyone else has no issues. Captions help in this case because with captions i can apply the sounds i am hearing to a word or phrase and it makes sense. I dont see movies in theaters because i usually can't hear half the movie, and i prefer to listen to music or watch videos in a quiet room or with headphones so i can hear. I am always so happy when videos have captions and i appreciate your work to get captions in all media and make media accessible to all.
Sarah Stott
Sarah Stott
2018-03-03T03:03:47+0000
Very good for positive.. I like it. I want to join your media because I use to learn and hear a good news about media in Atlanta.
Jhooma Sircar
Jhooma Sircar
2018-02-06T10:42:54+0000
It’s such a great start�� , but now they need to work a little harder on being more true to what they are interpreting. Sometimes whoever is interpreting is way off or makes it very confusing. But thank you for what you are accomplishing and like fine wine � you only get better with time ��
Debbie Krueger
Debbie Krueger
2018-02-04T17:18:18+0000
I am deaf and I enjoyed to watching the video and some funny and good, sad and serious story something like that ! wow Mary L. Haston
Mary LeAnn Haston
Mary LeAnn Haston
2018-01-29T22:02:11+0000
Need the spoken word for those who can hear but not speak, and they also can not read. The word for the sign should be said out loud.
Mary Janise Martin
Mary Janise Martin
2018-01-23T14:45:38+0000
I always found sign language beautifull! I am 63 and want to take ASL courses. This page is a wonderful introduction!
Yolanda Ramos Marinucci
Yolanda Ramos Marinucci
2018-01-21T20:19:57+0000
I love this and so badly want to conversate in sign. I want to interrupt and help bridge the gap between the hearing and the hearing impaired. This page is beyond awesome.
Tania Morris
Tania Morris
2018-01-13T01:05:23+0000
I love this page. It always has interesting posts and videos about life with Sign Language. The videos are always interesting and simultaneously educational.
Usagi Blue
Usagi Blue
2018-01-08T04:40:40+0000
I can relate what people go through being deaf. because I'm def myself in my right ear but it is still hard to hear in loud places and you cant hear that good but by learning how to sign is a great.
Jodi Manders
Jodi Manders
2018-01-03T05:00:07+0000
This is extremely good information! My daughter works with DHH kids and she and I love these posts!!!!
Becky Stelljes
Becky Stelljes
2018-01-02T22:59:24+0000
i love this page....i am writer and made a story about a deaf gay guy, i hope someday can u have the oportunity to read lt.....
Aleks Hernandez
Aleks Hernandez
2018-01-02T11:19:57+0000
I love Ai-Media post. I have been HOH all me life and now deaf. I sign but not fluent. Most of my friends and all of my family are hearing. Lot of the Ai-Media posts are inspiring. Keep up the great work!
Beth H Jones
Beth H Jones
2017-12-31T13:07:27+0000
AI MEDIA subtitles are lazy. Whole sentences are missing, some of the translations are completely different to what is actually being said, some are delayed & others come up, before they've even been said. If the show is live, I understand the delays & misinterpretation, but I'm watching a movie with ai media subtitles, right now & the translations are bad. Even pre-recorded shows I've seen with ai media subtitles, are bad & all over the place. Spelling & grammar are also terrible. Eg. "Cris tona aqualina" was what came up on the screen the other day, on a show talking about Christina Aguilera. � Also, are subtitles for a song in the movie's credits, really that necessary?
Andria Tester
Andria Tester
2017-12-27T12:32:22+0000
This so awesome indeed St the same time you can learn and pass this on for those that need to know such as myself class is now in session
Bishmi Anderson
Bishmi Anderson
2017-12-27T01:45:55+0000
This is awsoume! I'm someone who taught myself a little bit at a time. And working with the public it makes a world of differnce when you can sing to someone. I'm learning a lot more as I teach my babies.
Tabitha Secord
Tabitha Secord
2017-12-12T18:20:29+0000
Yes, liking the posts very much and more telling are the number of my friends and followers who turn around and share the videos. They so help people understand my situation, the issues with things like lip-reading and such.
Paula Brown
Paula Brown
2017-12-09T16:33:51+0000
I love all the videos and information, brings a smile to my face as someone who is a big supporter of the deaf community
Ky Joy Wry
Ky Joy Wry
2017-12-08T17:23:09+0000
I love this page, we just had our first baby 8 months ago and he was born deaf. He is the only one deaf in our whole family and ever since I found out I read or find anything I can get my hands on. My husband and I take ASL classes right now and I like to watch the videos because not only can I practice by watching sign, but it helps us and our family understand different things that we never thought of or are hard for some to understand.
ZachnSunni Laxague
ZachnSunni Laxague
2017-12-07T16:19:26+0000
I think that this is going to help bridge more than just the gap between the deaf and hearing community to be honest this is a start to an amazing evolution
Markenson Sharp
Markenson Sharp
2017-12-07T01:33:42+0000
I love the stories on here. I have two deaf children who are now 30 & 27. I feel bad I never got fluent in ASL. I’m grateful that I do communicate with my children & that both lip read beside signing.
Linda Aaron Schulbaum
Linda Aaron Schulbaum
2017-12-07T00:27:36+0000
Nothing wrong with your business. But do wish you would cease putting American sign language videos on your FB page. This is Australia and we use Auslan.
Paul Bartlett
Paul Bartlett
2017-11-20T12:52:57+0000
I have you deaf Florence Martinez San Antonio like the deaf Cailfana school for the deaf Fremont 1993
Florence Martinez
Florence Martinez
2017-11-14T09:13:32+0000
So useful. Helpful to all people . I share with my niece so that we may both do our best to learn some ASL and perhaps she will find it will help someone on her job in the service industry and in meeting people in life. I just wish there were more accessible local classes to attend that weren't at a university. But for the lay person. So please keep these posts coming. They are so helpful! thank-you.
Melissa Hill
Melissa Hill
2017-11-13T11:38:02+0000
I LOVE the fact there is a community online for people to learn about deaf culture. I am hearing and learning ASL. To come hear and learn more about how hearing and deaf can communicate, is great. Thank you!
Ecllipse DeLoach
Ecllipse DeLoach
2017-11-11T07:01:57+0000
I'm a hearing person who is genetically predisposed to severe hearing loss. I want to live in a world where everyone signs and no-body feels isolated or alienated because of unreasonable communication barriers. I also want to see greater awareness of deafness and the accessibility of media and communication. This page and the awesome people who contribute to it are inspirational.
Zak Kadmon
Zak Kadmon
2017-10-31T20:24:33+0000
I’m Deaf,wonderful good proud your deaf community our world as sign language as good culture in world.
Gem Batain
Gem Batain
2017-10-31T17:09:52+0000
Start with $30 credit